If you’ve been considering new flooring installations by big flooring stores, it’s something you should be wary of, or at least proceed very carefully. When you call on the big box stores for your flooring, there can be several concerns and drawbacks.
Below we’ve listed a few of the concerns you should have when looking at flooring installations from big box stores:
Why You Should Avoid Big Box Stores For Flooring
Subcontracted Labor. This is an important consideration. The big box stores will subcontract your flooring installation to third party installers, and you usually don’t get to choose the installer team. The quality of your flooring installation depends on who is assigned to the job, and that group is usually the lowest bidder.
Inconsistent Quality Control. Your installer team could be a group of inexperienced or overbooked workers, and this could lead to a rushed, sloppy installation. In addition, since you’re not hiring the subcontractor directly, there’s less accountability.
Limited Customization or Oversight. If you choose a store installation crew, they may be following strict standards, and won’t accommodate any special requests or non-standard layouts. Trying to communicate with the install team is likely to be filtered through sales staff, and you’ll have few direct communication options.
High Markups and Hidden Fees. When your big box store assigns the installation at a “cheap” advertised rate, it may not include important services, such as floor leveling or furniture moving. Those extra charges can add up fast, and you’re not likely to be aware of them until installation day.
Customer Service Bottlenecks. Anytime an issue arises with your flooring installation, like delays or disputes, you’ll have to go through the big box store bureaucracy, which no one likes and slows the resolution. In this situation, accountability becomes difficult.
Limited Post-Installation Support. Once your flooring is installed, finding someone to take on any service or repairs can be a hassle. Many times, homeowners report delays and sometimes even refusal to fix issues until they go through a lengthy claim process.
Alternatives to New Installations by Big Flooring Stores
Your flooring installation is important, and it’s something that you’ll be living with every day. You should be able to trust a contractor to do the job right. Using a local contractors ensures that there’s accountability and willingness to fix any issues. For best results, call on a qualified local flooring contractor for the job.
Do you need new flooring in your upstate South Carolina home? Upstate Flooring Direct is a trusted name throughout the region for high quality flooring. Reach out to us today and request a quote for your new hardwood, laminate, luxury vinyl plank flooring and much more.
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